Contact information

Contact Information

At PetLoomHaven, customer satisfaction is at the heart of everything we do. We are committed to providing helpful, friendly, and reliable customer support.

Whether you have a question about our products, need assistance with an order, or would like information about returns and refunds, we are here to help.

1. Customer Support

For all general enquiries, please contact us using the details below.

Email: contact@PetLoomHaven.com

Phone: +44 7925 400433

2. Business Address

PetLoomHaven

66 Whitfield St
Newark NG24 1QX
United Kingdom

3. How Can We Help?

Our customer support team can assist you with:

  • Product information and availability.

  • Order confirmations and order updates.

  • Shipping and delivery enquiries.

  • Return and refund requests.

  • Damaged, defective, or incorrect products.

  • General questions about your shopping experience.

4. Customer Support Response

We aim to respond to all customer enquiries as promptly as possible.

For faster assistance with an existing purchase, please include your order number in your message.

5. Our Commitment

At PetLoomHaven, we believe that excellent customer service is essential to a positive shopping experience.

We value every customer and are committed to handling enquiries professionally, transparently, and with care.

Thank you for choosing PetLoomHaven. We appreciate your trust!